Upgrading Management Reporter 2012: Post Upgrade Connection Problem

October 22nd, 2014 by

Microsoft Dynamics GPIn this short series of posts, I’m going to take a look at upgrading an installation of Management Reporter 2012 to the latest Rollup. The series index can be found here.

Over the last three posts I covered the upgrade of the Management Reporter server and client components. If the components and database has been upgraded as covered in the posts then you should not see the error message shown below:

Management Reporter – Can’t connect to the Management Reporter server. Do you want to specify a different server address?Management Reporter – Can’t connect to the Management Reporter server. Do you want to specify a different server address?

This error is one seen at a client who had done the upgrade on the server and the majority of clients. But one user who had been on holiday that day hadn’t had their PC updated and wasn’t aware it had been done. So when they tried logging into Management Reporter they logged the issue.

A short client upgrade later and they were up and running without further problems.

Upgrading Management Reporter 2012
Upgrade the Server Components
Upgrading the Database
Upgrading the Clients
Post Upgrade Connection Problem

Source: azurecurve

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