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DNS Overview for External Workflow 2.0 Email Notification Approval
June 26th, 2018 by Ian Grieve
Since its introduction, Workflow for Microsoft Dynamics GP has proven to be very popular and is a module I have spent a lot of time with. Workflow integrates with the Web Services for Microsoft Dynamics GP for the approval (or rejection) via email; there is a fair bit of complexity around this area, mainly in accessing the email actions from outside of the domain.
Dan Peltier of Microsoft has a good write up of what is required for DNS settings to allow for external access of approvals.
In the near future, I am going to be doing a small series on configuring web services to use https for approval/rejection, but will be written on the assumption you have working DNS records ready (DNS is very much not my specialist subject). Dan’s post is a good starting point if you need assistance in this area.